Updated May 1, 2024 

Indivisuals are strongly encouraged to wear well-fitting, high-filtration face masks (N95/KN95/KF94) during times and areas of high crowd density, because of the potential for viral transmission in environments where physical distancing is challenging.

Masking is a simple and effective means to curb viral spread and make public spaces more accessible, equitable, and inclusive, as well as safer for vulnerable individuals in our communities and diverse populations impacted by COVID-19 in disproportionate ways. Masking also reduces risk of exposure for touring artists whose livelihood and well-being can be negatively impacted by transmission at events and gatherings.

Click here to review Health Canada’s official guidance on masking.

All individuals onsite are requested to practice physical distancing where possible and practice respiratory etiquette (i.e. coughing/sneezing into a tissue or bent elbow, rather than a hand or fist) at all times.

COVID-19 is a serious and extremely contagious disease, regardless of your vaccination status. An inherent risk of exposure to COVID-19 exists in any place where people gather.

In choosing to attend, event attendees/ticket holders fully understand that:

(a) the novel coronavirus SARS-CoV-2 and any resulting disease (together with any mutation, adaptation, or variation thereof, “COVID-19” ) is an extremely contagious disease that can lead to severe illness and death, and there is an inherent danger and risk of exposure to COVID-19 in any place where people are present. Government-approved COVID-19 vaccines and boosters, while proven to be effective at preventing serious illness and reducing rates of hospitalization and death, do not eliminate risk of infection (or repeat infections, which have been shown to impair the immune system, substantially increase risk of developing a diverse spectrum of new-onset autoimmune diseases, increase risk of other viral, bacterial and fungal infections, contribute cumulative and significant additional risk of adverse health conditions in multiple organ systems, increased risks of neurological and psychiatric sequelae such as cognitive deficit, dementia, psychotic disorder, and epilepsy/seizures in the weeks and months after infection, and lead to elevated hospitalization rate and increased mortality risk, regardless of immunization status);

(b) no health and safety policies, assessments, precautions and/or protocols that will be implemented from time to time at and for the Venue (collectively, the “Venue Protocols”) by local, provincial and federal governmental agencies, the Venue owner/operator, and/or by the Event Producer and its affiliated companies (as applicable), (individually or collectively, “Event Organizer”) and/or third parties, can eliminate the risk of exposure to COVID-19; and

(c) while people of all ages and health conditions can be and have been adversely affected by COVID-19, many public health authorities have determined that (i) people with certain underlying medical conditions are or may be especially vulnerable (including, but not limited to, babies and children, pregnant people, people with chronic kidney disease, chronic obstructive pulmonary disease, moderate to severe asthma, liver disease, compromised immune systems (including as a result of organ transplant), obesity, serious heart conditions, sickle cell disease, and type 2 diabetes), and (ii) the risk of severe illness from the contraction of COVID-19 increases steadily with age, and contracting COVID-19 can result in the further transmission of COVID-19 to ticket holder’s spouse/life partner, family members, and other persons in proximity to ticket holder; and

(d) COVID-19 infections have disproportionate impacts on the immunocompromised, but COVID-19 has been found to impair the immune systems of all those infected. As a result, severe reinfections do occur and some people can experience more severe COVID-19 during reinfection. Exposure to COVID-19 can result in subsequent quarantine, illness, disability, other short-term and long-term physical and/or mental health effects, and/or death, regardless of age or health condition at the time of exposure and/or infection, with lifetime risk of post–COVID-19 health issues increasing with subsequent infections; and

e) a non-trivial proportion of SARS-CoV-2 infections (roughly 1 in 10 cases) will result in long-term effects known as Long COVID or Post-COVID Conditions (PCC), requiring longer-term care. Each time a person is infected or reinfected with SARS-CoV-2, they have a risk of developing Long COVID, which can include a wide range of ongoing health problems that can last weeks, months, or years. The more often you get COVID, the higher your risk of complications. Reinfections can occur in under 60 days following a prior infection, occasionally with intervals of under 30 days. Even after an individual’s acute infection phase has passed, SARS-CoV-2 may hide in the body and continues to compromise organ systems by driving inflammation and disrupting immune response.

By entering the venue or event space, the attendee/ticket holder assumes all risks, hazards, and dangers arising from or relating in any way to the risk of contracting a communicable disease or illness — including, without limitation, exposure to COVID-19 or any other bacteria, virus, or other pathogen capable of causing a communicable disease or illness, whether that exposure occurs before, during, or after the event, and regardless of how caused or contracted — and waives any and all claims and potential claims against the ticketing platform, event organizer and against any companies affiliated with the event organizer — relating to such risks, hazards, and dangers.

Individuals are requested to self-assess on day of event and remain at home if they are experiencing COVID-19 symptoms as detailed on the Government of Ontario’s online self-assessment tool. Individuals with symptoms, who have been in contact with someone with COVID-19, who have been told to self-isolate, or who have travelled outside of the province in the 14 days prior to the event should not attend.

Due to present circumstances surrounding COVID-19, event status is subject to change. In an effort to enable a safer live experience for all, event organizers will implement new safety initiatives which attendees/ticket holders may need to accept and adopt in order to attend events.

Events may be rescoped, postponed or cancelled in response to evolving public health policies and are subject to change if mandated by public health authorities.

While current events related to the COVID-19 pandemic are known, future impacts of the pandemic are unforeseeable and shall be considered a force majeure event to the extent that they prevent the performance of a party’s obligations under any contractual agreement. Under force majeure events related to global pandemic and changes in laws or regulations,  neither contracted party will be liable for any failure or delay in performing a contractual obligation that is due to any of the following causes, to the extent beyond its reasonable control. For the avoidance of doubt, force majeure shall not include (a) financial distress nor the inability of either party to make a profit or avoid a financial loss, (b) changes in market prices or conditions, or (c) a party’s financial inability to perform its obligations hereunder. The party affected by force majeure shall provide prompt written notice to the counterparty of the occurrence of the force majeure event (in reasonable detail) and the expected duration of the event’s effect on the party.

This policy document will be regularly reviewed and updated to match the most recent conditions of the COVID-19 pandemic, and to reflect the most current public health recommendations.

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